WHAT IS MOBILE ENTRY?
Under a new NFL policy, mobile tickets are now the only method of entry into Jets home games at MetLife Stadium. Your phone is your ticket. Print-at-home PDF tickets are no longer available.
To manage or transfer your tickets, download or update the Jets Official Mobile App for iOS or Android
I'M A JETS SEASON TICKET HOLDER. CAN I STILL USE MY JETS REWARD CARD?
Jets Season Ticket Holders can continue to use their physical Jets Rewards cards for entry and purchases. NEW for 2018, a virtual Jets Rewards Card has been added into the Jets Official Mobile App. The virtual card functions exactly like the physical card and can be used for event entry and Jets Cash, which is accepted at all retail and concession locations throughout MetLife Stadium.
CAN I STILL PRINT MY TICKETS FROM HOME?
No, tickets for all New York Jets games will no longer include a PDF printout option. This League-wide decision was made to protect the integrity of your ticket and prevent the fraud and counterfeit problems that have steadily increased over the years.
HOW DO I GET THE NEW YORK JETS APP?
The free New York Jets app (available for Apple or Android) can be downloaded [here].
WHAT IF I DON'T HAVE A SMARTPHONE OR I HAVE ADDITIONAL QUESTIONS ABOUT MOBILE TICKETING?
Please contact a New York Jets Representative at 1-800-469-JETS (5387) or email firstname.lastname@example.org. If you are at MetLife Stadium, visit the nearest box office window for assistance.
WHAT IF I HAVE A WINDOWS PHONE, A BLACKBERRY, OR OTHERWISE CANNOT DOWNLOAD THE OFFICIAL NEW YORK JETS MOBILE APP?
You can always access your tickets via your smartphone internet browser. Click here to log into your account.
WHAT IF I NEED HELP ON GAMEDAY WITH A BROKEN DEVICE OR BATTERY ISSUE?
If you need assistance on gameday at MetLife Stadium, you can visit the New York Jets Box Office Trailers located to the right of the MetLife Gate.
CAN I TAKE A SCREENSHOT OF MY TICKET?
No. This year, all tickets will be fully digital and only accessible via your mobile device. Your phone is your ticket.
SHOULD I CONTINUE TO PRINT MY PARKING PASS THROUGH MY ACCOUNT MANAGER SITE?
Printed PDF parking passes will no longer be accepted for Jets home games at MetLife Stadium Parking passes will be mobile for all online purchases and transfers. Season Ticket Holders will still receive hangtag parking passes and have the option to use the hangtag or mobile parking pass.