Privacy Policy

EFFECTIVE DATE: February 3, 2015

UPDATED: January 3, 2023

NFL Enterprises LLC, the National Football League, the league's thirty-two member clubs ("Member Clubs"), including the New York Jets (the "Jets"), and the other members of the NFL Family (collectively, "NFL," "we," "our," "us") respect your privacy and value your trust and confidence. This privacy notice (the "Privacy Notice") applies to our websites at www.newyorkjets.com and our affiliated websites (collectively the "Websites"), the mobile application Official New York Jets (the "Mobile App") and our other mobile applications, promotional and personalized marketing text messaging (e.g., SMS and MMS), and other offline or online and mobile services, such as stadium Wi-Fi networks, that link to or post this Privacy Notice (collectively, the "Services"), and explains how we collect, use, and disclose information through the Services. By using the Services, you agree to the terms of this Privacy Notice.

This Privacy Notice also provides certain region-specific disclosures, including additional information about data collected in those regions. By using the Services, you acknowledge that you have read and understood the terms of this Privacy Notice. Please note that this Privacy Notice does not apply to information collected in employment or job applicant contexts. For information about data handling practices in these contexts, please refer to the applicable privacy notices or seek more information from the relevant NFL entity. Likewise, this Privacy Notice does not apply to products and services where we have posted a separate privacy notice instead of a link to this Privacy Notice.

Please also note that in some instances, we may direct you to a site that is operated by one of our partners. Even though the page where you provide information may have the look and feel of the Services, a different privacy policy may govern that information collection by such partners. Please note that this Privacy Notice does not apply to any information that is collected or obtained through sites or services that do not link to this Privacy Notice (including the New York Jets official team store, Jets Shop).

1.    Information Collection

2.    Use of Information

3.    Sharing of Information

4.    Cookies and Similar Technologies

5.    Advertising

6.    Social Networking

7.    Links To Other Web Sites

8.    Data Security and Data Integrity

9.    Data Transfers

10. Data Retention

11. Protection of Children's Online Privacy

12. Communications Preferences and Access

13. Your Other Choices

14. NFL Events

15. Changes to This Privacy Notice

16. Contact Us

17. California Users

18. International Users (Outside the UK)

19. UK Privacy Rights

20. Dispute Resolution

21. Supplemental Notice for MetLife Stadium

1. Information Collection

We may collect some or all of the following types of information, some of which may be considered sensitive information, when you register with us, use our Services, sign up for contests or sweepstakes, attend in-person events, use a forward-to-a-friend feature (if this feature is permitted by the law of your territory), participate in surveys, access various content or features, submit comments or content, or directly contact us with questions or feedback:

  • Identifiers, including contact information, such as name, email address, postal address, telephone number, and date of birth;
  • Other Unique identifiers, such as a username or password, and, where needed, other identifiers such as Social Security Numbers and government-issued identifiers. For example, we may need to collect these identifiers to award you certain types of prizes under relevant laws;
  • Demographic information, which may include gender, race, ethnicity, and sexual orientation, and other protected classifications under California or other state or federal law;
  • Financial and commercial information, such as credit card or other payment information and records of products or services purchased;
  • Real-time geolocation information, which may include precise geolocation information;
  • Communications and marketing preferences;
  • Favorite team and inferences about you and your personal preferences;
  • Audio, electronic, or visual information, such as photographs, if you provide a photograph of yourself to us, or information from CCTV cameras and/or when we film or photograph you in a public location at an NFL Event as described further in the NFL Events section below.
  • Biometric information, such as when you elect to use biometric authentication for stadium entry or other functionality. Where required by law, we collect this information pursuant to your consent and may provide additional notice about relevant data handling practices;
  • Information about your contacts, such as name and email address, when you share that information with us;
  • Search queries;
  • Comments and other information posted in our interactive online forums;
  • Correspondence, waivers or acceptances and other information that you send to us; and
  • Additional information as otherwise described to you at the point of collection or pursuant to your consent.
  • From time to time when using Services, we may also request access to certain features of your smartphone or mobile device, such as facial recognition data and other data collected by imaging technologies provided by your camera or mobile device (collectively, "Facial Recognition Data"). However, access to Facial Recognition Data is only used to perform the limited services you request, and we do not use store, retain, or remove from your device any Facial Recognition Data, nor use it for identification or authentication purposes.

Information We Collect Automatically

If you are a resident of the UK, this 'Information We Collect Automatically' section does not apply to you. Please see the UK Privacy Rights section below for information on how we use cookies to collect information from you when you visit or use the Services from the UK.

We may collect certain internet and electronic network activity information automatically when you visit or use the Services, including:

  • Your Internet Protocol ("IP") address, which is the number automatically assigned to your computer whenever you access the Internet and that can sometimes be used to derive your general geographic area;
  • Your Media Access Control (MAC) address, which is a unique identifier assigned to a network interface controller;
  • Your device type or mobile carrier;
  • Other unique identifiers, including mobile device identification numbers (such as your mobile device ID, model and manufacturer), operating system and version information; and advertising identifiers (e.g., IDFA);
  • Your browser type and operating system;
  • Sites and apps you visited before and after visiting, or while using, the Services;
  • Pages you view and links you click on within the Services;
  • Information collected through cookies, web beacons, Local Shared Objects, and other technologies as described further below;
  • Information about your interactions with email messages, such as the links clicked on and whether the messages were received, opened, or forwarded;
  • If you link your social media account to your NFL account, we will receive information from those social media accounts in accordance with your settings on the social platform and their privacy policy;
  • App usage information, including how often you use our application, the events that occur within the application, usage, and performance data, and where the application was downloaded from;
  • Standard Server Log Information; and
  • Standard Network Traffic Information when you are connected to an NFL stadium's Wi-Fi network.

In addition to information we receive from you and collect automatically, we may receive information about you from other sources, such as your friends, social networks, publicly available sources, data brokers, advertising partners, and our business partners and sponsors, including to facilitate co-branded programs. We may combine this data with information we already have about you. This helps us to update, expand and analyze our records, identify new customers, and provide products and services that may be of interest to you. If you provide us personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us.

Examples of the types of personal information that may be obtained from public sources or purchased from third parties and combined with information we already have about you, may include:

Your address information about you from third party sources, such as the U.S. Postal Service, to verify your address so we can properly ship your order to you and to prevent fraud.

Purchased marketing data about our customers from third parties that is combined with information we already have about you, to create more tailored advertising and products.

If you choose to use our referral service ("forward-to-a-friend") to tell a friend about our site or services, we will ask for your friend's name and email address, to send your friend a one-time email inviting him or her to visit the site. If you believe that one of your contacts has provided us with your personal information and you would like to request that it be removed from our database, please contact us at privacy@newyorkjets.com.

2. Use of Information

We may use information that we collect about you for a variety of purposes, including to:

  • Provide you with products, promotions, services, newsletters, and information you request and respond to correspondence that we receive from you;
  • Contact you about your account or relationship with us;
  • Send you promotional material or special offers on our behalf or on behalf of our marketing partners and/or their respective affiliates and subsidiaries and other third parties;
  • Conduct analysis on your behavior in order to customize and personalize your use of the Services and to better serve you with offers and content that is of interest to you, such as by providing you with tailored advertising both on and off the Services. For more information on how we use cookies and similar technologies for advertising, please see Cookies and Similar Technologies;
  • Communicate with you about products, services, contests, and events that we think might be of interest to you, and otherwise send you promotional material or special offers on our behalf or on behalf of our marketing partners and/or their respective affiliates and subsidiaries and other third parties, and we will obtain your consent to send such communications to the extent required by law;
  • Maintain or administer the Services, perform business analyses, create aggregated or anonymized information that no longer identifies you and therefore is no longer subject to this Privacy Notice; or for other internal purposes to improve the quality of our business, the Services, and other products and services we offer;
  • Publish stories, comments, photos, and other information posted in our interactive online features;
  • Customize and personalize your use of the Services;
  • In the case of location information, to determine your market location for purposes of administering broadcast restrictions for live games or other events, and for determining teams and offers in which you may have an interest;
  • In the case of Social Security Numbers, for example, for tax purposes when administering prizes to certain contest winners;
  • Protect the health and safety of our guests, personnel, and the public;
  • Protect or enforce the legal and contractual rights, safety, and security of the NFL and NFL stadiums, enforce applicable agreements with you or others, and prevent fraud; and
  • As otherwise described to you at the point of collection or pursuant to your consent, including but not limited Facial Recognition Data to allow you to take enhanced photos and participate in other contests or promotions.

3. Sharing of Information

We are committed to maintaining your trust, and we want you to understand when and with whom we may share the information we collect. We may share your personal information with others for purposes described above and in compliance with applicable data privacy law, including as follows:

  • Authorized Third Parties and Service Providers: We may share your information with third-party vendors and service providers that perform certain functions or services on our behalf (such as to host the Services, fulfill orders, provide products and services, manage databases, perform analyses, process credit card payments, provide customer service, or send communications for us).
  • Within the NFL Family: We may share your information with all members of the NFL Family, including, without limitation, the subsidiaries, and affiliates of the National Football League (e.g., NFL Properties LLC, NFL International LLC, NFL Enterprises LLC, NFL Ventures, L.P., and NFL Ventures, Inc.), Jets Stadium Development, LLC, New Meadowlands Stadium Company, LLC (MetLife Stadium) and among the subsidiaries and affiliates of the Member Clubs. For example, we may share your information among Member Clubs with whom you have interacted, such as where you have indicated a preference for one or more Member Clubs or when you attend or purchase a ticket for an event sponsored by a particular Member Club. These Member Clubs may share your information with other companies under common control with a Member Club that may be subject to separate privacy policies, including so that they may directly offer you products, services, contest, and events that may be of interest to you and send you promotional material or offers that may be of interest to you.
  • Select Business Partners: We may share your information with select business partners so that they can provide you with special offers, promotional materials, and other materials that may be of interest to you.  For example, we may disclose your information to our co-brand partners when you choose to be involved in those programs, such as when you enter contests or sweepstakes that are conducted with those business partners.  We are not responsible for the privacy practices of our business partners, and we urge you to review their privacy notices for more detail on how they might process your information and for information about how to exercise your marketing and other choices with such partners.
  • Third Party Advertising and Audience and Traffic Measurement Services: We use third party advertising, analytics, and measurement partners to serve you advertisements on the Services as well as across other sites and services.  These third parties may set their own cookies or similar web technologies on the Services and elsewhere online to collect information about users' online activities over time and across different websites.  In some cases, the use of these third-party solutions involves the sharing of your information for purposes of serving you targeted advertising. We may also disclose information with third parties, such as social networking platforms, so that they may send tailored communications on our behalf via their platforms. For more information about cookies and similar technologies on our Services, please see Cookies and Similar Technologies. For information about the opt out methods and choices available to you related to targeted advertising, please see Your Other Choices.  Certain of our Services may feature Nielsen proprietary measurement software, which will allow users to contribute to market research, such as Nielsen TV Ratings.  Nielsen believes that you should have a choice about whether to contribute to our research and insights.  To learn more about Nielsen measurement and your choices, including how to opt-out, please visit http://www.nielsen.com/digitalprivacy.
  • Frames: Some of our pages utilize framing techniques to serve content to from our partners while preserving the look and feel of our site. Please be aware that you are providing your personal information to these third parties and not the Websites.
  • Business Transfer: If we sell all or part of our business, or make a sale or transfer of assets, or are otherwise involved in a merger or business transfer, or in the unlikely event of bankruptcy, a business reorganization, or similar event, we may transfer your information as part of such transaction.
  • Administrative or Legal Process: We may disclose your information to third parties in order to protect the legal rights, safety, and security of the NFL, our corporate affiliates, subsidiaries, business partners, and the users of our Services; enforce our Terms of Use; respond to and resolve claims or complaints; prevent fraud or for risk management purposes; and comply with or respond to law enforcement or legal process or a request for cooperation by a government or other entity, whether or not legally required.
  • Interactive Features: We may share information with third parties when you post information to a user profile or a public area of the Services, such as a chat room, forum, blog, or other community tool. If you post to these interactive features, it will be publicly available and you may receive unsolicited messages from other parties. We cannot ensure that parties who have access to such information will respect your privacy. Please exercise caution when using these features. Please carefully review the terms of use and the privacy policies of these social media sites as they may be different from our own policies.
  • Other Parties With Your Express or Implied Consent: We may share information with third parties when you consent to such sharing. For example, if you win a contest or sweepstakes, you may be required to consent to allow us to publicly post certain identifying information as a condition to receiving the prize.
  • Aggregate and Deidentified Information: We may share aggregate or deidentified information, such as demographic and usage statistics, with advertisers, sponsors or other organizations.
  • Geolocation Information: We may share your geolocation information with service providers that perform certain functions or services on our behalf.  We also may share your geolocation information with third parties so that they may provide you with geographically relevant advertising.  If you wish to stop the further collection of your geolocation information, whether collected through location services, Bluetooth, or microphone access technology, please opt-out using your device settings.

Please also note that if you choose to engage in public activities on the Services, such as through interactive features like a chat room, forum, blog, or other community tool, you should be aware that the information you share there will be publicly available and can be read, collected, or used by other users of these features.  You may receive unsolicited messages from other parties.  We cannot ensure that parties who have access to such information will respect your privacy.  Please exercise caution when using these features.

4. Cookies and Similar Technologies

If you are a resident of the UK, this 'Cookies and Similar Technologies' section does not apply to you. Please see the information and UK Privacy Rights section below for information on how we use cookies when you access or use the Services from the UK.

We and others use cookies and similar technologies such as beacons, tags, HTML5 local storage, and scripts, for a variety of purposes, such as administering the Services and analyzing how users interact with the Services. By using the Services, you acknowledge the use of cookies and similar technologies on the Services, subject to the cookie-related choices we make available to you. Various browsers may offer their own management tools for removing HTML5. You may opt-out of location-based services at any time by editing the setting at the device level. You may be able to reject cookies and similar technologies through your browser settings. If you reject cookies through your browser settings, you may still use our Services, but your ability to use certain features may be limited.

We may participate in the Adobe Marketing Cloud Device Co-op to better understand how you use our website and apps across the various devices you use, and to deliver tailored promotions. Learn more about how Adobe does this at https://cross-device-privacy.adobe.com.

5. Advertising

We partner with third party advertisers to serve and display advertising on the Services and elsewhere online across different sites and services. These partners may use cookies and other tracking technologies to collect information about your activities across different websites and services to provide you with relevant advertising ("targeted advertising"). To serve and display advertising relevant to your location, the Services may also track your device's precise geolocation by responding to beacons or inaudible signals sent to your device's microphone. To opt-out of either targeted advertising or the tracking of your device geolocation, please see Communications Preferences and Access and Your Other Choices. You can also opt-out of receiving some types of ads by managing your preferences at https://optout.aboutads.info/.

6. Social Networking

The NFL works with certain third-party social media providers to offer you their social networking services through our Services.  For example, you can use third-party social networking services to share information about your experience on our Services with your friends and followers on those social networking services.  These social networking services may be able to collect information about you, including your activity on our Services.  These third-party social networking services also may notify your friends, both on our Services and on the social networking services themselves, that you are a user of our Services or about your use of our Services, in accordance with applicable law and their own privacy policies.  If you choose to access or make use of third-party social networking services, we may receive information about you that you have made available to those social networking services, including information about your contacts on those social networking services.  Your interactions with those social networking services are governed by the privacy policy of the company providing the relevant service.

You also may be able to link an account from a social networking service (e.g., Facebook, Instagram, Yahoo! and Twitter) to an account through our Services. This may allow you to use your credentials from the other site or service to sign into certain features on our Services. If you link your account from a third-party site or service, we may collect information from those third-party accounts, and any information that we collect will be governed by this Privacy Notice.

7. Links to Other Web Sites

The Services may contain links to other websites or online services that are operated and maintained by third parties and that are not under our control or maintained by us, such as "Jets Shop" at www.jetsshop.com, which is operated and maintained by a third-party service provider (currently Fanatics).  Such links do not constitute an endorsement by us of those other websites, the content displayed therein, or the persons or entities associated therewith.  This Privacy Notice does not apply to this third-party content.  We encourage you to review the privacy policies of these third-party websites or services.

8. Data Security and Data Integrity

The security and confidentiality of your personal information is very important to the NFL.  We have implemented technical and organizational safeguards designed to appropriately protect your personal information against accidental, unauthorized, or unlawful access, use, loss, destruction, or damage.  Still, no system can be guaranteed to be 100% secure.

The Internet is not a fully secure environment and we cannot ensure the security of any information transmitted to or generated by us in connection with our Websites. Notwithstanding our operational safeguards, there is no guarantee that your information may not be accessed, disclosed, altered or destroyed by breach. As a result, while we strive to protect your information and privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to the Services and cannot be responsible for the theft, destruction, or inadvertent disclosure of your information.

Suspicious Email: It is our policy not to email you or send you electronic communication to request non-public personal information or account information (such as username or password). If you receive an unsolicited email or other electronic communication that appears to be from the New York Jets, but you suspect may be from another source and might be fraudulent, please contact us at: service@newyorkjets.com.

9. Data Transfers

When we transfer your personal information to third parties as described in this Privacy Notice, some of these parties may be located in countries other than your own, whose privacy and data protection laws may not be equivalent to those in your country of residence.  When we transfer your personal information to other countries we apply appropriate safeguards, to protect your information and comply with applicable laws.  For example, we implement measures such as standard data protection contractual clauses to ensure that any transferred personal information remains protected and secure.  A copy of these clauses can be obtained by emailing enquiries@nfl.com.

10. Data Retention

We will retain your information for as long as reasonably necessary for the purposes set out above, considering criteria such as applicable rules on statute of limitations, any legal requirements to retain your personal information in light of compliance obligations, any relevant litigation or regulatory investigations and to enable the NFL to defend or bring potential legal claims, the sensitivity of the relevant information, and the duration of your use of our website and receipt of our Services.

11. Children's Privacy

If you are a resident of the UK, this 'Children's Privacy' section does not apply to you. Please see the information and UK Privacy Rights section below for information relevant to you.

Our websites are general audience websites. However, we do collect information about children under thirteen (13) only from parents so that parents may sign their child up for certain services we offer, such as the Gen Jets Kids Club ("Kids Clubs"). The information we may collect is a child's name, date of birth, grade, favorite player(s) and the address provided by a parent, guardian or purchaser of Kids Clubs memberships. We use this information to allow you to sign your child up for the Kids Clubs and for you to receive merchandise as a part of the Kids Clubs memberships, for your child. If you no longer wish to allow your child to be part of any Kids Clubs or wish to delete all information collected about your child, please contact us at privacy@newyorkjets.com. If you feel we have collected personal information from your child directly, please contact us at privacy@newyorkjets.com to request immediate deletion of that information.

For children located in jurisdictions within the European Economic Area, we comply with the age limits applicable in each Member State. In these instances, the references above to the age of 13 will be deemed to be references to the age limits applicable in each Member State.

12. Communications Preferences and Access

If you are a resident of the UK, this 'Communications Preferences and Access' section does not apply to you. Please see the information and UK Privacy Rights section below for more information on your additional rights.

You may choose to receive promotional emails, newsletters, and similar communications from us. You may opt-out of receiving commercial emails from us by clicking on the opt-out or "unsubscribe" link included in the commercial emails you receive. You may opt-out of receiving marketing text messages from us by replying "STOP" (for more information, please see 'Text Messaging' in this section below).  You may also opt out of receiving push notifications by turning off push notifications through your device settings (for more information, please see 'Mobile Application' in this section below).

Please note that opt-out requests may take some time to be effective. Your opt-out request will not apply to messages that you request or that are not commercial in nature. For example, we may contact you concerning any purchases you have made with us, even if you opt-out of receiving unsolicited commercial email messages.

If you have multiple accounts or relationships with different Member Clubs or other NFL entities, you may need to opt-out separately for each account and relationship in relation to these choices. In addition, if you would like to opt-out of receiving push notifications on all of your devices, you must turn off the feature on each device.

You may also have choices available to you to opt out of the collection of your geolocation information, whether collected through location services, Bluetooth, or microphone access technology. To understand your choices, please visit your device settings.

Upon request we will provide you with information about whether we hold any of your personal information. If your information changes, or if you no longer desire to use the Services, you may request that we update or remove certain information by signing into your account and making the required changes, or by contacting the Contact Us section below.

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Text Messaging: Consent to receive automated marketing text messages is not a condition of any purchase. You can opt-out of receiving further commercial text messages via the messaging service by responding to any of our text messages with any of the following replies: STOP, END, CANCEL, UNSUBSCRIBE, or QUIT. For additional opt-out information, please review our Terms.

Text messaging frequency will vary. We reserve the right to alter the frequency of messages sent at any time, so as to increase or decrease the total number of sent messages. We also reserve the right to change the short code or phone number from which messages are sent and we will notify you when we do so. Message & Data rates may apply.

We are able to deliver text messages to the following mobile phone carriers: Major carriers: AT&T, Verizon Wireless, Sprint, T-Mobile, MetroPCS, U.S. Cellular, Alltel, Boost Mobile, Nextel, and Virgin Mobile. Minor carriers: Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central IL (ECIT), Cellular One of Northeast Pennsylvania, Cincinnati Bell Wireless, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless).

Mobile Application: If you elect to provide such access, we access and/or track location-based information from your mobile device while you are downloading or using our Mobile App or Services to provide you with relevant event related information as well as offers from our partners. When you download and use our Mobile App, we automatically collect information on the type of device you use and operating system version.

If you elect to provide such access through your mobile device, we may send you push notifications from time to time in order to update you about any events or promotions that we may be running. If you no longer wish to receive these types of communications, you may opt out of receiving push notifications by turning off push notifications through your device settings. To ensure you receive proper notifications, we will need to collect certain information about your device such as operating system and user identification information.

We collect your geolocation-based information for the purpose of locating a place in a stadium close to where you may be located (for example, food or merchandise vendors or restrooms). We will only share this information with our mapping provider for the sole purpose of providing you our Services. We may use mobile analytics software to allow us to better understand the functionality of our Services. This software may record information such as how often you use an application, the events that occur within the application, aggregated usage, performance data, and where an application was downloaded from.

If you are a resident of the UK, this 'Mobile Application' sub-section does not apply to you. Please see the information UK Privacy Rights section below for more information on your additional rights.

13. Access/Choice/Retention

You may have additional choices depending on where you live. We do not sell your personal information for money, but our websites do use standard technologies for targeted advertising, as described above in the "Third-Party Advertising and Audience and Traffic Measurement Services" section, and you may have the right to opt out of the sharing of your personal information for targeted advertising under certain privacy laws. You can opt-out of such sharing of your personal information for targeted advertising purposes by clicking the "Your Privacy Choices" link at the footer of our sites or by clicking here.  If you wish to opt out of selling or sharing of online data through the use of cookies and similar technologies for targeted advertising, please utilize the Cookie Settings of the applicable website to opt out.  We also support the Global Privacy Control ("GPC"), which is a browser-based opt-out preference signal that can communicate your opt-out to the websites you visit. For more information on how the GPC works, visit their website here. Because the GPC is browser-based, note that you should enable the signal separately for each browser and/or device from which you would like to be opted-out. Note that we do not knowingly sell or share the personal information of consumers under 16 years of age without obtaining appropriate consent.

Some web browsers may transmit "do-not-track" signals to the websites with which the user communicates.  Because of differences in how web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they even are aware of them.  Because there currently is no industry standard concerning what, if anything, websites should do when they receive such signals, we currently do not take action in response to these signals.  If and when a final standard is established and accepted, we will reassess how to respond to these signals.  In some cases, third parties may be able to collect information about a user's online activities over time and across different websites when he or she uses our Services.

You may also be afforded, in accordance with applicable law, the right to limit certain uses and disclosures of sensitive personal information. You can exercise this right, if applicable, by clicking the "Your Privacy Choices" link at the footer of our sites or by clicking here. Please note that we may still maintain, use, and disclose your sensitive personal information for certain purposes, such as to provide you with services that you have requested, protect the safety and security of services, and comply with our legal obligations.

You may be afforded, in accordance with applicable law, the following rights:

  1. To access to the information that we have collected about you in a portable and (if technically feasible) readily usable form, including the categories and specific pieces of personal information that we have collected about you, the categories of sources for that information, the business or commercial purposes for collecting, selling, or sharing the information, and the categories of third parties with which the information was shared.
  2. To delete the personal information the NFL has collected about you.
  3. To correct the personal information we have collected about you.
  4. To object to or request the restriction of processing of your personal information.
  5. To withdraw your consent.

To exercise your access, deletion, and correction rights, please submit your request by visiting our Data Subject Request Portal. California residents may also exercise their rights under applicable law by calling 1-855-265-6894.  If you are not able to submit your request via the portal above or toll-free number, you can contact the NFL by filling our an inquiry here. Once we receive your request, we may verify it by requesting information sufficient to confirm your identity.  If you would like to use an authorized agent to exercise your rights, we may request evidence that you have provided such agent with power of attorney or that the agent otherwise has valid written authority to submit requests to exercise rights on your behalf.

We reserve the right to deny requests as allowed by applicable law, such as where we have a reasonable belief that the request is fraudulent or where your identity cannot be confirmed or where the NFL must retain your information consistent with applicable law.  You can, however, appeal those requests that we deny by submitting a request here.  We will not discriminate against you for exercising your rights and choices, although some of the functionality and features available to you may change or no longer be available to you.

14. NFL Events

Information When You Attend An NFL Event: When you attend an NFL-event or NFL co-hosted event, including NFL games at an NFL stadium or at a third party stadium or other NFL fan events (including events at which a fan mobile pass is utilized) ("NFL Event"), we may capture your image, voice and/or likeness, including through the use of CCTV cameras and/or when we film or photograph you in a public location at an NFL Event.  You should therefore expect to be filmed or photographed by CCTV and/or by cameras when you are in a public location at an NFL Event (e.g., as an audience-member in the stadium if you are attending a game).  In addition to describing how we capture and use your image, voice and/or likeness in this Privacy Notice, we may also display signs at any NFL Event indicating that you may be filmed or photographed.

We may use your personal information collected at an NFL Event:

  • to produce, exhibit, advertise or otherwise use your image, voice, or likeness in any and all media now or existing in future as part of NFL's commercial, advertising and marketing activities; and
  • in the case of images or footage captured on CCTV cameras, to ensure the safety of the venues hosting NFL Events and of individuals attending NFL Events.

Sharing your personal information from an NFL Event: We may share your personal information captured at an NFL Event with any of the entities set out in this Privacy Notice (see section entitled "Sharing of Information").  Additionally, when you appear in a photograph or film footage at an NFL Event, we may share that photograph or film footage containing your image, voice and/or likeness with our third-party partners.  These partners include our sponsors, licensees, advertisers and/or broadcasters.  We will share the photographs or film footage containing your image, voice and/or likeness when it is in our legitimate business interests to do so.  However, each of the third-party partners may use your personal information for their independent commercial purposes without reference to the NFL.

Please also note that broadcasters and other third parties that are unconnected to NFL may be independently filming or photographing you when you attend an NFL Event.  Although we only give permission to a small group of entities (such as certain broadcasters) to film or photograph NFL Events, these entities are separate data controllers in respect of your personal information and NFL is not responsible for how those parties use your personal information and for what purposes.

15. Changes to This Privacy Notice

We may update this Privacy Notice to reflect changes to our information practices.  If we make any material changes, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on the Services prior to the change becoming effective.  We encourage you to periodically review this page for the latest information on our privacy practices.

16. Contact Us

If you have any questions about this Privacy Notice or the privacy practices of the Services, please contact us either by: email at privacy@newyorkjets.com, submitting an inquiry here, or by postal mail at:

NFL Digital Media Group
345 Park Avenue
New York, NY 10154
Attn: Website Privacy Notice

If you are resident of UK, you may also contact our local representative. Please see Your UK Privacy Rights section below.

17. Your California Privacy Rights

If you are a California resident, the California Consumer Privacy Act of 2018 ("CCPA") addresses your rights regarding your personal information, and explains how you can exercise those rights. You may visit the New York Jets' California Privacy Policy, available at https://www.newyorkjets.com/faqs/privacy-policy-ccpa for more information.

For information about the categories of personal information the NFL may collect, including in the preceding 12 months, and the sources from which personal information is collected, please click here.

  • For information about the purposes for which the NFL collects personal information, please click here. We may use all the categories of personal information we collect for these purposes, although this may vary based on the nature of the relationship you have with us. You may also learn about our retention practices here.
  • For information about the third parties to which we have disclosed personal information, including in the preceding 12 months, please click here.  We may disclose all the categories of personal information we collect with these third parties, although this may vary based on the nature of the relationship you have with us. Please click here for more information about the circumstances in which we sell or share personal information.

For more information about the rights you have and how to exercise these rights, please click here.

The metrics below include the aggregate number of requests from consumers to know, access or delete personal information received by the League for the calendar year 2021.  These numbers do not include requests that did not state a valid initial request under California law.

Requests to Know: 12 total requests were received, we complied with 3 in whole or in part and denied 9 requests that did not properly verify their identity, with an average completion time of 45 days.

Requests to Access: 18 total requests were received; we complied with 10 in whole or in part and denied 8 requests that did not properly verify their identity, with an average completion time of 45 days.

Requests to Delete: 38 total requests were received; we complied with 25 in whole or in part and denied 13 requests that did not properly verify their identity, with an average completion time of 45 days.

Shine the Light: California Civil Code Section 1798.83 permits California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes.  To make such a request, or if you have questions as to how your information is handled in compliance with CCPA, please contact NFL Support or write us at CA Privacy Rights, NFL Digital Media Group, 345 Park Avenue, New York, NY 10154.

18. International Users (Outside the UK)

If you are a resident of the UK, you may have certain additional privacy rights as described in 'UK Privacy Rights' section below.

This section of the Privacy Notice is supplemental and provides disclosures in addition to those made elsewhere in this Privacy Notice.  This supplemental section applies only if you attend an event outside of the United States or United Kingdom, and/or use our website or Services otherwise covered by this Privacy Notice from a country that is not the United States or United Kingdom and where the applicable member of the NFL Family is subject to jurisdiction-specific laws.

NFL Enterprises LLC is the data controller for League processing of personal information when you use our website and mobile applications. NFL International LLC is the data controller for League processing of personal information collected when you attend an NFL Event outside of the United States. New York Jets LLC a limited liability company registered in Delaware, is a Data Controller in respect to the personal data processed when you interact directly on club-specific Services with the Jets team. Other member clubs may also be a data controller for certain club specific executions and their entities are listed here.

Legal Basis for Data Processing: We process personal information for the purposes set out in this Privacy Notice, as described above.  Our legal basis to process personal information includes processing that is: necessary for the performance of the contract between you and the NFL (for example, to provide you with the Services you request and to identify and authenticate you so you may use the website); necessary to comply with legal requirements (for example, to comply with applicable accounting rules and to make mandatory disclosures to law enforcement as well as to ensure your safety and the safety of our venues if you attend an NFL Event); necessary for our legitimate interests (for example, to manage our relationship with you and to improve the website and our Services, and for NFL's commercial, advertising and marketing activities); and based on consent by our customers (for example, to communicate with you about our products and services and provide you with marketing information).

In some instances, you may be required to provide us with personal information for processing, as described above, in order for us to be able to provide you all of our Services and for you to use all the features of our website.

If you are aware of changes or inaccuracies in your information, you should inform us of such changes so that our records may be updated or corrected.  You may lodge a complaint with your local supervisory authority if you consider that our processing of your personal information infringes applicable law.

Except as otherwise prescribed by applicable law, in the event of any inconsistency between the English language version and local language version of this Privacy Notice, the English language version will prevail.

19. UK Privacy Rights

If you are a resident of the UK, you may have certain additional privacy rights as set out in this section.

How we use your personal data and your rights:

Controller: New York Jets LLC a company registered in USA (Delaware) with registration number 3134847, and with registered office at One Jets Drive, Florham Park, NJ 07932, United States of America is a Data Controller in respect of the personal data processed in connection with the club-specific Services. The legal representative in the UK is Data Protection Representative Limited whose registered office is at: DataRep, 107-111 Fleet Street, London, EC4A 2AB, United Kingdom.

NFL Enterprises LLC is the data controller for League processing of personal information when you use NFL websites and mobile applications. NFL International LLC is the data controller for League processing of personal information collected when you attend an NFL Event outside of the United States. Other member clubs may also be a data controller for certain club specific executions and their entities are listed here.

Cookies: We also may collect information automatically through cookies, web beacons, local shared objects, analytics software and other technologies; when you visit or use the Services, having obtained your prior explicit cookies consent where necessary. You may find further information on the use of such technologies in our Cookies Policy, above.

Legal Basis for Data Processing: We process personal information for the purposes set out in this Privacy Policy. Our legal basis to process personal information includes processing that is:

  • Necessary for the entry into or performance of a contract: When you enter into a transaction with us, we will need to collect, process and share your personal data. Failure to provide the requisite personal data when entering into such an agreement, objecting to this type of processing and/or exercising your deletion rights may unfortunately mean that products and/or services cannot be provided to you.
  • Legitimate interest: In certain circumstances we may use your personal data to pursue legitimate interests of our own, but this is provided your interests and fundamental rights do not override those interests. This is on the basis of our legitimate interest to:

o   provide you with information and services as requested by you on a non-contractual basis;

o   develop and improve our services to you and to our other customers;

o   communicate with you and manage our relationship with you;

o   administer our websites and applications;

o   carry out management analysis, audit, forecasts, business planning and transactions;

o   ensure our compliance with applicable laws, regulatory requirements and our policies; and

o   deal with legal claims and related administrative activities.

We consider that it is reasonable for us to process your personal data for achieving our legitimate interests, as outlined above, as:

o   We process your personal data only so far as is necessary to achieve the purpose outlined in this Privacy Policy; and

o   The processing of your personal data does not unreasonably intrude on your privacy and ultimately benefits you in optimizing our provision of services to you.

  • Consent: We may, on occasion, send you marketing messages by email, text message, and post about us and our events and offers where you have provided clear marketing consent. You may opt out of receiving commercial emails from us by clicking on the opt-out or "unsubscribe" link included in the commercial e-mails you receive. You may opt out of receiving push notifications by turning off push notifications at the device level. You may opt out of text messages by texting the keyword STOP, END, CANCEL, UNSUBSCRIBE or QUIT to Attentive shortcode to cancel. After texting STOP, END, CANCEL, UNSUBSCRIBE or QUIT, you will receive one additional message confirming that your request has been processed. You acknowledge that our text message platform may not recognize and respond to unsubscribe requests that do not include the STOP, END, CANCEL, UNSUBSCRIBE or QUIT keyword commands and agree that New York Jets and its service providers will have no liability for failing to honor such requests. If you unsubscribe from one of our text message programs, you may continue to receive text messages from New York Jets through any other programs you have joined until you separately unsubscribe from those programs. You may opt out of text messages by emailing support@attentivemobile.com. Please note that opt-out requests will be effective immediately. Additionally, we may, on occasion, combine data from different sources or share your data on different sources, subject where necessary to having obtained your prior explicit consent. You have the right to withdraw your consent to processing of this nature at any time.
  • Compliance with legal obligations: To meet our regulatory and legal obligations, we may need to process some of your personal data.

Children: We do not knowingly collect personal data of children under the age of 18 in the UK through our online Services. If we are made aware we have collected personal information from a child under that age in a manner that is inconsistent with the applicable regulations, we will delete this information as soon as possible. When we intend to collect personal information from children (for example, in relation to their participation at our Youth Football Camps), we take additional steps to protect children's privacy, including: (a) notifying parents about our information practices with regard to the child/children, including the types of personal information we may collect from child/children, the uses to which we may put that information, and whether and with whom we may share that information; (b) in accordance with applicable law, and our practices, obtaining consent from parents for the collection of personal information from their children, or for sending information about our products and services directly to their child/children; (c) limiting our collection of personal information from the child/children to no more than is reasonably necessary to participate in an activity; and (d) subject to applicable laws, giving parents and/or guardians of the child/children the ability to request access to personal information we have collected from their children and in certain circumstances the ability to request that the personal information be changed or deleted.

International Transfers: Please note that we may transfer or disclose your personal data to a recipient in a country outside of the UK (third country), which may not offer an equivalent level of protection. In particular, we may make transfers of data to the NFL Family which may involve transferring your data to and within the USA. We will ensure that appropriate safeguards have been taken (including the UK Information Commissioner's standard contract clauses (as applicable), including the data transfer impact assessment required by them) to protect the Personal Data.

You may, under local data protection laws applicable to you, be entitled to request and receive a copy of any documentation demonstrating that appropriate safeguards have been taken in order to protect your personal data during a transfer to a third country. If you would like to know more about the processing of your Personal Data and whether your Personal Data is transferred to a third country, please contact us using the contact details provided in the Privacy Policy.

Your Rights: You have various rights in connection with our processing of your personal data:

  • Access. You have the right to request a copy of the personal data we are processing about you, which we will provide back to you in electronic form.
  • Rectification. You have the right for any incomplete or inaccurate personal data that we process about you to be rectified.
  • Deletion. You have the right to request that we delete personal data that we process about you, except we are not obligated to do so if we need to retain such data in order to comply with a legal obligation or to establish, exercise or defend legal claims.
  • Restriction. You have the right to restrict our processing of your personal data where you believe such data to be inaccurate, our processing is unlawful or that we no longer need to process such data for a particular purpose. Where we are not able to delete the data due to a legal or other obligation or because you do not wish for us to delete it, we would mark stored personal data with the aim of limiting particular processing for particular purposes in accordance with your request, or otherwise restrict its processing.
  • Objection. Where the legal justification for our processing of your personal data is our legitimate interest, you have the right to object to such processing on grounds relating to your particular situation. We will abide by your request unless we have compelling legitimate grounds for the processing which override your interests and rights, or if we need to continue to process the data for the establishment, exercise or defence of a legal claim.
  • Withdrawing Consent. Where we process certain personal data on the basis of your consent, you have the right to withdraw your consent, including with regard to direct marketing.  In relation to the consequences of your withdrawal of consent for us to process your health data, please see above under "The use of consent for processing of your health data".

You may exercise these rights upon request, by emailing our Customer Support at privacy@newyorkjets.com  or by contacting us by postal mail. In addition, you may also contact our UK Representative "Data Rep" by sending an email to: datarequest@datarep.com quoting "New York Jets" in the subject line, contacting Data Rep using its online webform at www.datarep.com/data-request, or by post to: DataRep, 107-111 Fleet Street, London, EC4A 2AB, United Kingdom. We will respond to your request within one month of receipt of the request. This period may be extended by two further months where necessary, taking into account the complexity and number of the requests. We shall inform you of any such extension within one month of receipt of the request, together with the reasons for the delay.

In some situations, we may refuse to act or may impose limitations on your rights, as permitted by law. Before we can provide you with any information or correct any inaccuracies, where there are reasonable grounds for doubting your identity, we may ask you to verify your identity and/or provide other details to help us respond to your request. Nonetheless, verification of identity shall be carried out by cross-checking information we already hold from you.

Retention: We will retain your information for as long as your account is active or as needed to provide you services or when applicable, until you revoke your consent. Afterwards, your personal data will subsequently be erased, subject, however, to any applicable statutory retention periods and unless we require the data for asserting, exercising or protecting ourselves against any legal claims. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Complaints: In all cases, you have a right to file a complaint with the local data protection authority if you believe that we have not complied with applicable data protection laws. You may find further information on the competent local supervisory authority. In the UK, this is the Information Commissioner's Office: https://ico.org.uk/for-the-public.

20. Dispute Resolution

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third-party dispute resolution provider (free of charge).

If you are resident of UK, please see your rights to complain under the UK Privacy Rights section above.

21. Supplemental Notice for MetLife Stadium

This section provides additional information relevant to the MetLife Stadium, which is owned and operated by the New Meadowlands Stadium Company, LLC, and their affiliates (collectively, "MetLife Stadium Group").

This Privacy Notice applies only to personal information collected when you interact with the Jets football team. For example, this Privacy Notice does not apply when you purchase tickets for or sign up for information about concerts and other events that do not involve the Jets football team, book a private event at the MetLife Stadium Group's facilities, or visit MetLife Stadium Group-branded web pages or mobile sites. For more information about our privacy practice and your choices when you interact with a member of MetLife Stadium Group outside the context of the Jets football team, please visit: https://www.metlifestadium.com/privacy-policy.

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