Mobile tickets are the only method of entry into MetLife Stadium. To manage your tickets,download the Jets Mobile App. PDF tickets and physical Jets Rewards cards are no longer accepted.
Be sure to download or transfer your tickets prior to arriving to MetLife Stadium and have your mobile ticket prominently displayed before approaching the gates. iPhone users are strongly encouraged to add their tickets to their Apple Wallets. This feature is not available for Android users, but is coming soon.
TO EXPEDITE ENTRY INTO THE STADIUM
ARRIVE EARLY to MetLife Stadium! Be at the gates at least one hour prior to kickoff to avoid delays
iPhone users should add their tickets to their mobile wallet at least 24 hours prior to the game
Log on to the free Wifi at MetLife Stadium
Have your ticket prominently displayed before approaching the gate
Turn your screen brightness to high
IMPORTANT TICKETING INFORMATION
Be sure to have the latest version the Jets Mobile App
Screenshots of your tickets are not permitted
Printed tickets are not permitted
How to Transfer Tickets
How to Accept a Transfer
How to Cancel a Transfer
Important Mobile Ticketing Tips
Join the free stadium Wi-Fi.
Access your ticket(s) in the Jets mobile app and verify that your barcode is visible.
Have your phone out as you approach the gate.
Turn your screen brightness up all the way.
Swipe right to access and scan more tickets.
iPhone users: add tickets to your Apple Wallet for expedited entry. The add-to-wallet feature is currently not available to Android users, but is coming soon.
Screenshots of tickets are not valid for entry.
Mobile Tickets FAQ
WHAT IS MOBILE ENTRY?
Per NFL policy, secure digital tickets are now the only method of entry into Jets home games at MetLife Stadium. Your phone is your ticket. Print-at-home PDF tickets are no longer available.
I'M A JETS SEASON TICKET HOLDER. CAN I STILL USE MY PHYSICAL JETS REWARD CARD?
Beginning with the 2019 season, physical Jets Rewards cards will not be accepted for entry or purchases. Season Ticket Holders will need to download the Jets Mobile App to access tickets and Jets Cash for use at MetLife Stadium.
CAN I STILL PRINT MY TICKETS FROM HOME?
No, tickets for all New York Jets games will no longer include a PDF printout option. This league-wide decision was made to protect the integrity of your ticket and prevent the fraud and counterfeit problems that have steadily increased over the years.
HOW DO I GET THE JETS MOBILE APP?
The free Jets mobile app (available for Apple or Android) can be downloaded [here].
WHAT IF I DON'T HAVE A SMARTPHONE OR I HAVE ADDITIONAL QUESTIONS ABOUT SECURE DIGITALTICKETING?
Please contact a New York Jets Representative at 1-800-469-JETS (5387) or email firstname.lastname@example.org. If you are at MetLife Stadium, visit the nearest box office window for assistance.
WHAT IF I HAVE A WINDOWS PHONE, A BLACKBERRY, OR OTHERWISE CANNOT DOWNLOAD THE JETS MOBILE APP?
You can always access your tickets via your smartphone internet browser. Click here to log into your account.
WHAT IF I NEED HELP ON GAMEDAY WITH A BROKEN DEVICE OR BATTERY ISSUE?
If you need assistance on gameday at MetLife Stadium, you can visit the New York Jets Box Office Trailers located to the right of the MetLife Gate.
CAN I TAKE A SCREENSHOT OF MY TICKET?
No. The TicketMaster SafeTix cannot be screenshot as it is dynamic and constantly changing. A screenshot will not allow you entry.
SHOULD I CONTINUE TO PRINT MY PARKING PASS THROUGH MY ACCOUNT MANAGER SITE?
Print-at-home PDF tickets are available for parking. Season ticket holders are encouraged to use their hang tags.
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